Privacy Policy — 2jl.com Casino

1 Introduction

2jl.com Casino ("2jl.com," "we," "us," or "our") is committed to protecting the privacy and personal data of all users who access or use our online gaming platform (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website, register an account, or use any of our services.

This policy applies to all players, visitors, and registered users of 2jl.com, including those accessing the Platform from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines. It is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission of the Philippines.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your overall agreement with 2jl.com.

2 Data We Collect

2jl.com collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we may collect include:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify you are 21 years of age or older)
• Residential address (including barangay, city, province, and postal code)
• Email address and mobile number for account communications
• Government-issued ID details (e.g., Philippine passport, SSS ID, UMID, driver's license) for KYC verification

2.2 Financial Data

• Payment method details (e.g., GCash account number, PayMaya, BPI, BDO, or Metrobank account references)
• Transaction history including deposits, withdrawals, and bonus credits in Philippine Peso (₱)
• Source of funds information where required by AML regulations

2.3 Technical & Usage Data

• IP address, device type, browser type, and operating system
• Login timestamps, session duration, and pages visited on the 2jl.com platform
• Game history, wagering activity, and betting patterns
• Cookies and similar tracking technologies (see Section 7)

2.4 Communications Data

• Records of your correspondence with 2jl.com customer support, including live chat transcripts and email exchanges
• Survey responses and feedback submitted through the Platform
• Marketing preferences and opt-in/opt-out records

3 How We Collect Your Data

2jl.com collects personal data through the following means:

• Direct registration: Information you provide when creating your 2jl.com account, completing KYC verification, or updating your profile.
• Transactions: Data generated when you make deposits, request withdrawals, or claim bonuses on the Platform.
• Platform usage: Technical data automatically collected as you navigate and interact with the 2jl.com website and games.
• Customer support: Information you share when contacting our support team via live chat, email, or other channels.
• Third-party verification providers: Identity and address verification data received from KYC and AML compliance partners.
• Cookies and analytics tools: Behavioral and performance data collected through cookies and similar technologies as described in Section 7.

4 How We Use Your Data

2jl.com uses your personal data for the following purposes:

2jl.com will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 2jl.com processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR licensing requirements, and tax obligations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time.

6 Sharing Your Data

2jl.com does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only where necessary and lawful:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, solely to process your financial transactions.
• KYC and AML providers: Identity verification and anti-money laundering compliance partners who assist us in meeting our regulatory obligations.
• Game software providers: Licensed game studios and platform providers who supply the games available on 2jl.com, where necessary for game operation and fairness auditing.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where required by law or regulatory mandate.
• IT and security service providers: Cloud hosting, cybersecurity, and analytics vendors who process data on our behalf under strict data processing agreements.
• Legal and professional advisors: Lawyers, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom 2jl.com shares personal data are required to handle it in accordance with applicable privacy laws and are prohibited from using it for any purpose beyond what is specified in their agreement with us.

7 Cookies & Tracking Technologies

2jl.com uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use our services.

Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalize your experience on 2jl.com.
• Analytics cookies: Help us understand how players navigate the Platform, which games are most popular, and where technical issues occur, so we can improve our services.
• Marketing cookies: Used with your consent to deliver relevant promotional content about 2jl.com games and offers. You may opt out at any time.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 2jl.com platform.

8 Data Retention

2jl.com retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AML regulations.
• Transaction records: Retained for a minimum of five (5) years in compliance with Philippine AML and tax laws.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing data: Retained until you withdraw consent or request deletion, whichever is earlier.
• Technical and usage data: Retained for up to twelve (12) months for analytics and security purposes, then anonymized or deleted.

When personal data is no longer required, 2jl.com will securely delete or anonymize it in accordance with our internal data disposal procedures.

9 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 2jl.com:

• Right to be informed: You have the right to know what personal data 2jl.com collects about you and how it is used.
• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your 2jl.com account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the 2jl.com Data Privacy Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days, as required by the NPC.

10 Data Security

2jl.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 2jl.com platform
• Secure password hashing using industry-standard algorithms; passwords are never stored in plain text
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Two-factor authentication (2FA) options for player accounts
• Intrusion detection systems and 24/7 security monitoring
• Data breach response procedures in compliance with NPC notification requirements

While 2jl.com takes all reasonable precautions to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in harm to you, we will notify you and the National Privacy Commission within the timeframes prescribed by law.

11 Children's Privacy

The 2jl.com platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has registered an account or provided personal data, we will immediately suspend the account, delete the associated data, and return any deposits in accordance with applicable law.

Parents and guardians who believe that a minor may have accessed or registered on 2jl.com are encouraged to contact our support team immediately at [email protected] so that we can take prompt action.

12 Third-Party Links

The 2jl.com platform may contain references to third-party services such as payment processors and game providers. These third parties operate under their own privacy policies, which are independent of this policy. 2jl.com is not responsible for the privacy practices of any third-party service, and we encourage you to review their respective privacy policies before providing any personal data to them.

13 Changes to This Privacy Policy

2jl.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this policy indicates when the most recent revision was made. Your continued use of the 2jl.com platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14 Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 2jl.com, please contact our designated Data Privacy Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that your data privacy rights have not been adequately addressed by 2jl.com.